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December 31, 2002

Sidekick update update

Thursday night, T-Mobile phone support suggested I take the errant Sidekick to a T-Mobile retailer, so they could try an alternate charger or battery, and just replace the bad part, instead of the whole shebang. I didn't get there on Friday, and on Saturday, the device had a miraculous third-day resurrection, so I didn't go. It charged Saturday night, worked all day Sunday, charged last night, and was dead this morning.

I dropped by T-Mobile on the way home and the helpful sales lady said they wouldn't open a box to test my unit ("No one will want to buy a used phone," she said). And they're not really technical at the store -- "we used to have somebody like that, but now they're all in LaGrange" (Georgia, where Powertel, later VoiceStream, now, with Deutsche Telekom, T-Mobile, got started). Fortunately, I have a friend of a friend who's a VP at T-Mobile, and he says the retail manager should definitely open a box for quality assurance, if necessary. Guess we'll find out tomorrow.

Caveat emptor.

December 31, 2002 in Sidekickin' | Permalink

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Comments

i want to buy i see man tell thay will get 50.00 doller

Posted by: jason lee sheehan at Mar 12, 2003 9:15:20 PM